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Help Using This Site
To navigate through this application simply click on the links on the left hand side of the pages.

General User Instructions
Step 1 - Registering on the web site (optional)
Step 2 - Log in (optional)
Step 3 - Help (optional)
Step 4 - Finding a course using Categories or Search facility
Step 5 - Displaying course details
Step 6 - Printing course details (optional)
Step 7 - Requesting more information about a course (optional)
Step 8 - Recommending a course (optional)
Step 9 - Become a Course Administrator and promote your courses here (optional)

1) Registering on the web site
This is optional for general web users, but mandatory for Course Administrators wanting to add courses to this web site. Only register once on either PersonnelZone or HealthAndSafetyZone, this gives you access to both zones.
a) Open PersonnelZone or HealthAndSafetyZone eTraining Centre
From www.PersonnelZone.com or www.HealthAndSafetyZone.com
Click ‘courses’ on left hand menu (under Enquiry Centre)
b) Register
Click ‘login’ on the left hand menu.
Click the ‘register here’ logo on the right.
Follow the registration instructions:
Click ‘free access’ and enter your name.
The system will check if this user name has already been used. If it has been used, you will need to enter another name, try including your middle initial).
If it is has not been used, fill in the registration form with your email address etc.
Your password will be emailed to you in within a few minutes after submitting the registration form.

2) Log in
When you have logged in, your name will appear in the top right corner next to ‘user:’.
Web users will see a menu of the course catalogue split into categories and a search facility. Course Administrators, will see an expanded menu, with additional options allowing maintenance of their course information over the internet.
a) Open PersonnelZone or HealthAndSafetyZone eTraining Centre
From www.PersonnelZone.com or www.HealthAndSafetyZone.com
Click ‘courses’ on left hand menu (under Enquiry Centre)
Click ‘login’ on the left hand menu.
Click ‘login’ on the right hand side under ‘existing user’ section.
Enter your user name and password.
Click ‘sign in’ (if this option is available).

3) Help
Click ‘help’ in the top right hand corner of the screen to see some help about using this site.

4) Finding a Course using Categories or Search Facility
The courses held on the web site are listed under a variety of categories.
The sequence they appear in any lists can be determined by the Course Administrator. e.g. for similar courses they may wish a basic course to appear before an advanced one. They can also pay extra to have their courses promoted ahead of other suppliers in the list.
a) Open PersonnelZone or HealthAndSafetyZone eTraining Centre
From www.PersonnelZone.com or www.HealthAndSafetyZone.com
Click ‘courses’ on left hand menu (under Enquiry Centre)
b) Login if you are a registered user
Click ‘login’ in the left hand menu
c) Choose a Category
Click on a ‘category’ of interest from the left hand menu.
A summary of the courses held under the chosen category will be listed including: Course Name, Brief Description, Cost, Location, whether dates are scheduled and Course Provider.
Click the Course Name link to see more details.
Or d) Search for a Course
The search facility on the left hand menu, looks at course names and course information text.
Enter your search in the search box in the left hand menu e.g. project management
Click the ‘go’ button to the right of the search box
A list of Course Names will be shown.
Click the Course Name link to see more details.
The search box is not visible when full course details are displayed. To do another search.
Click the back button until the search box is visible
Or click the Training Administration logo in top left hand corner.

5) Displaying Course Details (Full)
Having found a course of interest and clicked on a title to see more details, they are displayed spread over 4 tabs headed Contents, Details, Venue/Dates, Provider.
Click on the tab heading to see the information held under each heading.

6) Printing Course Details
This shows the full details of a course on 1 page in a pop-up window.
With the full details of a course displayed,
Click the ‘Printable view’ button
Click ‘file’, then ‘print’ to print the course in this format.

7) Requesting more Information about a course
With the full details of a course displayed,
Click the ‘Request Information’ button.
Enter your name and contact details, your request and how you would like to be contacted. Click the ‘submit’ button to send.

8) Recommending a Course
With the full details of a course displayed,
Click the ‘Recommend a Course’ button to send the course web site address to a colleague. Enter your name and email address, the email address of the recipient and your message.
Click the ‘submit’ button to send.

9) Become a Course Administrator
Courses can be loaded onto this web site for you and/or you can load and maintain them yourself over the internet. Courses are maintained under an annual subscription.
Click ‘contact’ on left hand menu to ask for a quote or ring 01372 470195

Frequently Asked Questions
Why doesn't my password work?
All of the passwords are case sensitive. This means that you must type in the password exactly as it was issued. All of our passwords are issued in uppercase and/or numbers, so you must hold down the "shift" key when typing in your password. Occasionally users misread the number "5" as the letter "S" (or vice-versa) due to font similarities.

What do I do if I forget my password?
From the registration menu there is an option to receive an e-mail reminder of your password.

Should I save my password?
My Internet browser asks me if I want to save my password, what should I choose? Choosing to save your password will prevent you having to remember your password and type it in every time you visit this site. However, if you choose to do this, you should also keep a record of your password in case you need to use a different PC.

Can I change my password?
Yes. From the registration menu you may choose to change your password.

My browser asks me if I want to accept a cookie. What are cookies?
Cookies are messages given to a web browser by a website which the browser then stores as a text file on your desktop. The cookie then sends an identifying message back to the site every time that your browser requests information from the server. The cookie is used to prepare customised resources for the user. Customisation is based on the information that the user may be asked to submit as part of their application to access the site. We use cookies to ensure that you do not have to type in your password on every page of the site. Our cookies are not saved and get deleted once you exit your browser.

Further help
If you require any further help please contact the Personnel Zone
(Tel) +44 (0) 1372 470 195
(Fax) +44 (0) 1372 470 196
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